Frequently Asked Questions

How long does delivery take?

Orders usually arrive within 2–5 business days after dispatch. Delivery times can vary by location and courier conditions.

Do you offer free shipping?

Yes. Shipping is free on all orders.

Is Cash on Delivery available?

Yes, where available at checkout. We verify COD orders by phone call or WhatsApp before dispatch.

Can I return an item?

You can request a return within 7 days of delivery. Items must be unused and unopened, with the original packaging and accessories.

Do I need an unboxing video?

A clear unboxing video is required for damage, missing-item or incorrect-item claims.

Who pays return shipping?

Return shipping is paid by the customer.

Will I receive a replacement or a refund?

For an approved return, you can choose between a replacement and a refund. Refunds are sent to the original payment method; processing time depends on the payment provider.

Which items cannot be returned?

Opened or used beauty and personal-care products, opened consumable or hygiene-sensitive items, opened pest-control products, items damaged after delivery by the customer, and products missing original packaging or accessories are not returnable.

How do I track my order?

Use our Track Your Order page with your tracking number.

How can I contact you?

Email tryindiangoodshub@gmail.com and include your order number.